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Hospitality IT Solutions That Elevate Guest Experiences

Seamless technology experiences for your guests and staff with our specialized hospitality IT services across Western Australia.

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IT Solutions Purpose-Built for Hospitality

From point-of-sale systems to guest Wi-Fi and property management integrations, we provide the technology infrastructure that keeps your hospitality business running smoothly 24/7.

Our team understands the unique demands of Western Australian hotels, resorts, and hospitality venues. Every solution we deploy is designed to improve guest experience, strengthen security, and streamline day-to-day operations.

  • Secure, branded guest Wi-Fi with full coverage
  • Modern VoIP & in-room phones integrated with your PMS
  • PMS & POS vendor management
  • In-room entertainment to enhance guest experience
Modern hotel lobby with technology infrastructure

Trusted by WA's Top Hotels

From boutique accommodations to 5-star resorts

Comprehensive Hospitality IT Services

We provide end-to-end technology solutions tailored to the unique needs of the hospitality industry.

Guest Wi-Fi Solutions

Secure, branded guest networks with captive portals, social media integration, and detailed usage analytics to enhance guest satisfaction.

  • Custom branded login portals
  • Bandwidth management
  • Usage analytics dashboard

Hotel Phone Systems

Modern VoIP solutions integrated with your property management system for seamless guest communication and internal operations.

  • PMS integration
  • Automated wake-up calls
  • Mobile extensions for staff

POS Vendor Management

We work directly with your POS provider to ensure reliable operation, rapid fault resolution, and seamless integration with your hospitality systems — without your staff needing to chase support.

  • Liaison with your POS vendor on your behalf
  • Fault logging, escalation & ticket management
  • Coordination of updates, installs & integrations

Digital Signage

Dynamic digital displays for lobbies, restaurants, and conference rooms to promote services and enhance guest communication.

  • Central content management
  • Scheduled promotional campaigns
  • Emergency messaging integration

Cybersecurity

Comprehensive security solutions to protect guest data, payment information, and your business from cyber threats.

  • Network segmentation
  • Threat monitoring & alerting
  • Compliance auditing

24/7 Support

Round-the-clock technical support to ensure your systems are always operational, with rapid response times for critical issues.

  • Dedicated hospitality support team
  • Remote monitoring & remediation
  • On-site emergency response
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Third Party Application Support

We work directly with your PMS, POS, entertainment and hospitality platforms — so your team only needs to call one number.

Single Point of Contact

We handle all communication with your third-party vendors so your front desk isn't stuck on hold.

Escalation & Incident Tracking

We manage escalations, ticket progress, fault diagnosis and resolution timelines.

Upgrades & Integrations

We coordinate PMS, POS, guest systems and billing platform upgrades with zero disruption.

Platforms We Work With

RMS PMS
GuestCentrix
H&L POS
Opera PMS
Micros
Ezestream
RoomMaster
Bepoz

This is only a sample — we support dozens of hospitality platforms used across WA.

What Our Hospitality Clients Say

We're proud to partner with leading hotels, restaurants, and tourism operators across Western Australia.

JW

James Wilson

General Manager, Perth City Hotel

"Datatech transformed our guest Wi-Fi experience. The new system is not only faster and more reliable but also provides valuable analytics about guest usage patterns. Their 24/7 support has been exceptional."

SR

Sarah Roberts

Owner, Coastal Bistro

"The POS system implementation was seamless. Our staff adapted quickly, and we've seen a 15% reduction in payment processing time. The inventory integration has saved us hours each week in manual tracking."

Our Hospitality IT Process

We follow a structured approach to ensure your technology solutions align perfectly with your business goals.

1) Consultation

We analyse your current systems and understand your specific hospitality needs.

2) Solution Design

We create a customised technology plan that addresses your unique venue and guest experience.

3) Implementation

We deploy and migrate with minimal disruption to front-of-house and back-of-house operations.

4) Ongoing Support

We provide 24/7 support, monitoring and regular improvements as your property evolves.

Plan My Hospitality IT Upgrade

Ready to Transform Your Hospitality IT?

Contact us today for a free consultation about your hospitality technology needs.

Call (08) 6102 2037 Email Us

Serving hospitality businesses across Western Australia

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