Perth's Proactive IT Partner for Growing Businesses

Stop IT Firefighting. Start Growing Your Business.

Our Gold Fortress managed service plan is for teams tired of slow response times, surprise outages, and "set and forget" IT.

SMB1001 Aligned
100+ Perth Businesses
20 Years Experience
24/7 SOC Monitoring
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Prefer a quick overview? View our Perth Managed IT Support landing page

One Plan. One Partner. No More IT Guesswork.

Most growing WA businesses are stuck with IT that only reacts when something breaks: tickets drag on, projects never quite finish, and nobody can clearly answer "Are we actually secure?"

Our Gold Fortress managed service is designed to fix exactly that. We take ownership of your entire IT environment – support, patching, security, and strategy – so your leadership team can focus on clients, not cabling.

  • Dedicated WA support team that knows your environment and your people by name
  • Proactive monitoring, patching, and maintenance – fewer surprises, less downtime
  • Security-by-default: MFA, device hardening, backups and email protection baked in
  • Regular IT reviews and clear action plans, not just "ticket closed" emails
Modern IT support team monitoring systems in Perth office

Gold Fortress Managed Service

A single, all-in monthly service that keeps your network, devices, and people supported.

What's Included in Managed IT Support

We focus on the fundamentals that matter every single day – stable systems, responsive support, and security that quietly does its job in the background.

Unlimited Service Desk

Friendly WA support for everyday issues – printers, logins, Teams, email, you name it. Fixed-fee, no surprise labour bills.

Device & Patch Management

Standardised builds, automated updates and central management for PCs, laptops and servers. Less drift, more reliability.

Core Cybersecurity Controls

Endpoint protection, email security, MFA and hardening aligned to SMB1001 principles, implemented and monitored for you.

Network & Wi-Fi Management

We monitor and manage your switching, routing and Wi-Fi, resolving issues before your staff feel the slowdowns.

Vendor Management

Telcos, software vendors, line-of-business systems – we coordinate them all so you don't get bounced between support queues.

vCIO Reviews & Roadmaps

Quarterly reviews, budget planning and a clear 12–24 month roadmap so IT spend is predictable and tied to business goals.

24/7 Threat Monitoring & Response

Around-the-clock monitoring of your environment with real-time detection, alerting and escalation when something doesn't look right.

Advanced Email Threat Protection

AI-driven filtering for phishing, spoofing, malware and business email compromise. Clean inboxes, fewer traps.

Simulated Phishing Attacks & Training

Regular simulations with follow-up micro-training to lift staff awareness and reduce the "human error" risk.

Dark Web Monitoring

Continuous scanning for leaked credentials and breached data tied to your domain — get notified before criminals use it.

Dedicated Account Manager

A single point of contact who knows your business, understands your environment, and keeps everything moving proactively.

M365 Intune & Defender Maintenance

Ongoing policy tuning, health checks and optimisation of your Intune, Conditional Access, Defender and identity protections.

Get Your Free IT Assessment No Obligation

We typically respond within 2 hours

Teams collaborating with managed IT support

Who Gold Fortress Is Designed For

We're not a "fix my printer" helpdesk. Gold Fortress is built for WA organisations that want a proactive partner, predictable costs and a clear security baseline — not just someone to close tickets.

Growing Teams (15–150 Staff)

You've outgrown "the IT guy" and need structure: proper onboarding, standards, and a support team that can keep up.

  • Multiple sites or remote staff
  • Mix of office, WFH and mobile devices
  • Need predictable IT costs

Compliance & Risk-Aware

You handle sensitive data or essential services and need evidence that controls are in place, not just good intentions.

  • Board or owner wants clear reporting
  • Insurers and auditors asking questions
  • Need documented security controls

Tired of Constant Firefighting

You're stuck with recurring issues, repeated outages and no roadmap — and you know it's holding the business back.

  • Slow response or ticket "ping-pong"
  • No clear 12–24 month IT plan
  • Same problems keep recurring
Not Sure If You're a Fit? Let's Talk

What Your Team Can Expect Day-to-Day

Managed services should feel boring in the best possible way: fewer dramas, faster answers and a clear sense that someone is looking ahead for you.

For Your Staff

  • Clear way to log tickets via phone, email or portal
  • Friendly, local techs who don't talk in jargon
  • Standardised setups so logins, printers & apps "just work"

For Management

  • Monthly ticket and system health summaries
  • Quarterly vCIO meetings with clear next steps
  • Predictable per-user or per-site billing

For Risk & Compliance

  • Documented backup and recovery plans
  • SMB1001-aligned security controls as a baseline
  • Evidence you can share with insurers and auditors
Proactive IT monitoring dashboard showing real-time system health

See Everything That Matters — In One View

With Datatech's monitoring dashboard, we see issues before your team ever feels them. Proactive alerts, real-time visibility, and comprehensive reporting all in one place.

  • Real-time device health across all endpoints
  • Network performance trends and bandwidth utilization
  • Security status & patching compliance reporting
  • Automated alerts for potential issues

How We Onboard New Managed Clients

Changing MSP is a big decision. We've refined an onboarding process that reduces risk and gives you quick wins in the first 60 days.

1

Discovery

We audit your environment, talk to key stakeholders and review existing documentation (if any).

2

Stabilise

We fix critical issues, secure quick wins and ensure backups and security are at a safe baseline.

3

Standardise

Documentation, standard builds, policies and processes so everyone gets a consistent experience.

4

Optimise

We work through your roadmap: projects, upgrades and improvements aligned with business goals.

Want a Quick, Structured "Switch MSP" Plan?

If you're comparing providers, our Perth Managed Support landing page walks through what you get, how onboarding works, and the fastest way to stabilise your environment.

View Switching Guide

Perth-based delivery • WA-wide support • No obligation initial call

Ready to Get Out of IT Firefighting Mode?

Let's review your current environment and show you how Gold Fortress Managed IT can stabilise, secure and simplify your technology.

Call (08) 6102 2037 Book Free Assessment
2 Hours
Average Response Time
100+
Perth Businesses Served
20+
Years of Experience

Supporting WA organisations across Perth & regional areas