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Managed IT Support for Perth Teams That Want Out of Firefighting Mode

If tickets drag on, outages keep surprising you, and nobody can clearly answer “are we actually secure?” — Gold Fortress is built to fix exactly that.

  • Unlimited service desk support with a WA team that knows your environment
  • Proactive monitoring, patching and maintenance — fewer surprises, less downtime
  • Security-by-default: MFA, device hardening, backups and email protection baked in

Perth-based delivery with WA-wide coverage — practical support, clear reporting, and a roadmap your leadership can follow.

What You Get in the First 90 Days

  • Discovery + documentation: users, devices, sites, vendors, systems and priorities.
  • Stabilisation: fix recurring issues, tighten patching, confirm backups, reduce noise.
  • Security baseline uplift: MFA, endpoint/email controls, identity and device hardening.
  • Clear roadmap: quick wins + 12–24 month plan tied to your business goals.

Gold Fortress Managed Services

One plan. One partner. No more IT guesswork — just stable systems, responsive support, and security that quietly does its job.

Unlimited Service Desk

Friendly WA support for everyday issues — printers, logins, Teams, email, you name it. Fixed-fee, no surprise labour bills.

  • Clear ownership + communication
  • Escalation paths for complex issues
  • Consistent experience for staff

Proactive Maintenance

Monitoring, patching and device management for PCs, laptops and servers — less drift, more reliability.

  • Health + performance monitoring
  • Patch reporting + remediation
  • Reduced recurring outages

Security Built In

Cybersecurity isn’t a bolt-on. We bake in identity, email, device hardening and backups as a baseline.

  • MFA + identity hardening
  • Email and endpoint protections
  • Evidence + roadmap for leadership

Related Services

Want detail? These pages go deeper (and help Google understand your service pillars).

Managed IT Support Perth FAQs

Do you provide managed IT support in Perth?

Yes. We provide managed IT support across Perth metro with a WA-based team and on-site support when required.

What does Gold Fortress include?

Unlimited service desk, proactive monitoring and patching, Microsoft 365 management, cybersecurity baseline controls, backups oversight, vendor management, and vCIO reviews with a clear roadmap.

Can you help us switch from our current MSP?

Yes. We use a proven onboarding process to reduce risk, stabilise issues, standardise systems, and then optimise against a roadmap.

Do you support regional WA too?

Yes. This landing page is Perth-focused, but we support organisations across WA with remote-first delivery and on-site visits when required.

Ready to get out of IT firefighting mode?

Book a short triage call and we’ll map your top pain points, quick wins, and the best next-step plan — including what a safe MSP transition looks like.